These terms and conditions govern how you use the Helping Herbs website (www.helpingherbs.org) and services, please read them carefully before using this website. When you use or access this website you accept these terms and conditions and Helping Herbs Privacy and Cookie Policy in full. If you disagree with any of these terms and conditions please don’t use this website. We reserve the right to accept donations from those over 18 years of age only. If you have any questions regarding our products or services please contact us at helpingherbs@helpingherbs.org. Helping Herbs reserves the right to change these terms and conditions without notice and any changes are effective immediately when published on the website. We encourage you to review these terms and conditions as often as possible.
Customer Service
We are dedicated to providing you with the best possible service. We welcome any questions, comments and suggestions about our products and services. The best way to contact us is via our email: helpingherbs@helpingherbs.org.
We typically answer emails once per week. If you have not received a reply from us there could be a few reasons why:
- Your email answer has not been entered correctly
- Your email was lost and has not come through
- Our reply has been blocked by your spam filter and is in your junk folder
If you have not received a reply from us within 2 weeks please contact us again, ideally from another email address.
General
This website www.helpingherbs.org (the“website”) is owned and operated by Lífgrös (Helping Herbs in English (Helping Herbs or “us” or “we” or “our”). We are a registered charity in Iceland no. 640723-0410. Our address is: Lífgrös (Helping Herbs), Langholtsvegur 109, 104 Reykjavik, Iceland. If you have any questions or comments about these terms and conditions please contact us at: helpingherbs@helpingherbs.org. “We” or “us” or “our” means Helping Herbs. “You” or “your” means the person whose donation is accepted by Helping Herbs. The “recipient” means the person who donates through www.helpingherbs.org.
Donations
Acceptance of any contribution, gift or grant is at the discretion of the Helping Herbs. We will not accept any gift unless it can be used or expended consistently with the purpose and mission of Helping Herbs.
No irrevocable gift, whether outright or life-income in character, will be accepted if under any reasonable set of circumstances, the gift would jeopardize the donor’s financial security.
Helping Herbs will refrain from providing advice about the tax or other treatment of gifts and will encourage donors to seek guidance from their own professional advisers to assist them in the process of making their donation.
Helping Herbs will accept donations of cash. Gifts of in-kind services will be accepted at the discretion of the Helping Herbs.
Certain other gifts, real property, personal property, in-kind gifts, non-liquid securities, and contributions whose sources are not transparent or whose use is restricted in some manner, must be reviewed prior to acceptance due to the special obligations raised or liabilities they may pose for Helping Herbs.
Helping Herbs will provide acknowledgments to donors meeting tax requirements for property received by the charity as a gift. However, except for gifts of cash, no value shall be ascribed to any receipt or other form of substantiation of a gift received by Helping Herbs.
Helping Herbs will respect the intent of the donor relating to gifts for restricted purposes and those relating to the desire to remain anonymous. With respect to anonymous gifts, we will restrict information about the donor to only those staff members with a need to know.
Helping Herbs will not compensate, whether through commissions, finders' fees, or other means, any third party for directing a gift or a donor to Helping Herbs.
Cancellations
You have the right to cancel your donation within 14 working days from the date on which you donated by sending us a notice of cancellation in writing. To exercise the right to cancel, you must inform us by email: helpingherbs@helpingherbs.org and provide us with your donation receipt.
Privacy & Security
Helping Herbs' privacy policy, which tells you how we will use your information, can be found in Privacy & Cookie Policy. By using this website, you consent to the processing described in the Privacy & Cookie Policy and warrant that all data provided by you is accurate.
Intellectual Property
All material on the Helping Herbs website, including but not limited to text, graphics, logo or code is copyrighted and the property of Helping Herbs. All rights are reserved. You cannot use, reproduce, distribute, duplicate, copy, display, sell, resell, modify or otherwise exploit our intellectual property without our prior written consent.
Statutory Rights
Nothing contained in these Terms and Conditions affects or will affect the statutory rights of the customer or the recipient in relation to the quality or description of the goods supplied.
Governing Law
These terms and conditions and any dispute are governed by the laws of Iceland. These terms and conditions together with our Privacy & Cookie Policy represent a legally binding agreement between you and Helping Herbs. Both parties hereby agree that the only jurisdiction and venue for any dispute with Helping Herbs or in any way relating to your use of this website, www.helpingherbs.org is before the District Court in Reykjavík, Iceland.
Limitation of liability
All material displayed on this website is provided without any guarantees, conditions or warranties regarding its accuracy. Helping Herbs makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable.
Disclaimer: Links
This website contains links to other websites operated by parties other than Helping Herbs. These links are provided for your convenience only and we do not control such websites and are not responsible for their contents. The links found on this website do not imply any endorsement of the material on those websites and Helping Herbs is not affiliated with any of them. All links to other sites are made at your own risk and we are not responsible in any way for linked sites.
Security
Helping Herbs online donation service is fully secure. We use Secure Sockets Layer (SSL) encryption technology to allow for the encryption of potentially sensitive information and to ensure absolute safety and security.
Last updated on 3rd of August 2023.